Comcast
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Comcast

Philadelphia, PA
Overall Rating
Not Rated
Website
corporate.comcast.com
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Answer the following questions to review

SCORD Rating

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Scord Rating

Do their products/services have a variety of features and benefits?
Yes

Comcast has phones, internet, TV, and more with options.

Source
Do they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes

If you're not completely satisfied within the first 30 days of your Business Internet, Phone, or TV service installation, you may cancel that service.

Source
Have their products/services been proven to have long-lasting and reliable results?
Yes

Formerly called: American Cable Systems (1963–1969), Comcast Holdings (1969–2001).

Do they have a consistently high customer service score in consumer reports or on social media?
No

Rating: 3.47/5 (4411)
https://broadbandnow.com/XFINITY-reviews

Rating: 2.2/5 (1349)
https://bestcompany.com/satellite-tv/company/comcast

Rating: 1.2/5 (914)
https://www.trustpilot.com/review/www.comcast.net

Is it easy to connect with a customer service representative?
Yes

Call, Chat, Forums.

Source
Do they provide a simple and enjoyable customer experience?
No

Rating: 1.2/5 ((914)
https://www.trustpilot.com/review/www.comcast.net

Rating: 1.5/5 (1658)
https://comcast.pissedconsumer.com/review.html

Do they have Equal Opportunity employment or use fair trade labor practices?
Yes
Source
Do they have an above average rating from their employees?
Yes

Rating: 3.97/5 (9968) GlassDoor.com
https://www.glassdoor.com/Reviews/Comcast-Reviews-E1280.htm

Rating: 3.7/5 (16194) Indeed.com
https://www.indeed.com/cmp/Comcast/reviews?fcountry=ALL&sort=rating_desc

Do they offer their employees average or above compensation and benefits within their industry?
Yes

Rating: 3.9/5 (913) CareerBliss.com
https://www.careerbliss.com/comcast/reviews/

Rating: 3.9/5 (16198) Indeed.com
https://www.indeed.com/cmp/Comcast/reviews?fcountry=US&ftopic=paybenefits

Do they use ethically sourced materials?
Yes
Source
Do they have a sustainability or environmental program in place?
Yes

Comcast: “As we work to bring our customers the best technology, media, and entertainment, we also consider our impact on the environment.”

Source
Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes
Source
Do they partner with or directly donate to charitable or social causes or have a foundation?
Yes
Source
Are they transparent about the organizations and causes they give money to?
Yes
Source
Do they support local businesses and communities?
Yes
Source

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Overview

Comcast Corporation is an American telecommunications conglomerate headquartered in Philadelphia, Pennsylvania. It is the second-largest broadcasting and cable television company in the world by revenue and the largest pay-TV company, the largest cable TV company and largest home Internet service provider in the United States, and the nation’s third-largest home telephone service provider.

Rating

Users Rating
Not Rated