Converse
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Converse

Boston, MA
Overall Rating
Not Rated
Website
converse.com
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Scord Rating

Do their products/services have a variety of features and benefits?
Yes

Sneakers, Skating Shoes, Lifestyle Brand Footwear, Custom & Limited Addition Footwear, Apparel, and Accessories.

Source
Do they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes

Returns/Exchanges with conditions.

Source
Have their products/services been proven to have long-lasting and reliable results?
Yes

Founded in 1908. Ranks #2 in Product Quality, Ranks #1 compared to competitors, according to Comparably.com

Do they have a consistently high customer service score in consumer reports or on social media?
Yes

RATING: 3.6/5 (323) ConsumerAffairs.com RATING: 4.6/5 (235) Facebook.com

Is it easy to connect with a customer service representative?
Yes

Phone, Chat, Help Topics

Source
Do they provide a simple and enjoyable customer experience?
Yes

RATING: 4.7/5 (16,629) Influenster.com RATING: 2.2/5 (384) TrustPilot.com

Do they have Equal Opportunity employment or use fair trade labor practices?
Yes

EEO

Source
Do they have an above average rating from their employees?
Yes

RATING: 4/5 (‎631) Indeed.com RATING: 4.3/5 (495) Glassdoor.com

Do they offer their employees average or above compensation and benefits within their industry?
Yes

Benefits: Insurance, PTO, Relocation plus more. https://jobs.converse.com/benefits Average Converse hourly pay ranges from approximately $8.00 per hour for Associate to $24.31 per hour for Wholesale Manager. Indeed.com

Do they use ethically sourced materials?
Yes
Source
Do they have a sustainability or environmental program in place?
Yes

Recycled knit, Recycled rubber scraps, Some products made with 25% recycled content byweight to bring us closer to a zero-waste future.

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Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes

Eco Friendly materials in some products, such as Knit, Rubber, Shoelaces plus more.

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Do they partner with or directly donate to charitable or social causes or have a foundation?
Yes

Give Your Best and (Converse Parent Company) The Nike Foundation

Are they transparent about the organizations and causes they give money to?
Yes

Give Your Best. Converse will match personal donations to our approved charities, dollar-for-dollar, up to $10,000 per year.

Source
Do they support local businesses and communities?
Yes

"At Converse, Social Impact isn’t a program or a department—it’s a fundamental part of who we are. For us, it’s all about empowering our employees, supporting our communities where we live and work, and improving our environment."

Source

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Overview

Converse is an American shoe company that designs, distributes, and licenses sneakers, skating shoes, lifestyle brand footwear, apparel, and accessories. Founded in 1908, it has been a subsidiary of Nike, Inc. since 2003. During World War II, Converse shifted its manufacturing to make footwear for the military.

Rating

Users Rating
Not Rated