Dillards
38-logo-2x.jpg

Dillards

Little Rock, AR
Overall Rating
Not Rated
Website
dillards.com
Add A Review

Answer the following questions to review

SCORD Rating

very-poor poor fear good very-good icon-active

Scord Rating

Do their products/services have a variety of features and benefits?
Yes
Source
Do they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes

With exceptions.

Source
Have their products/services been proven to have long-lasting and reliable results?
Yes

Dillards started in 1938 with a 2,500-square-foot store in southwestern Arkansas.

Do they have a consistently high customer service score in consumer reports or on social media?
Yes

Rating: 4.5/5 Influenster.com

Source
Is it easy to connect with a customer service representative?
Yes

Phone, Chat, or Message.

Source
Do they provide a simple and enjoyable customer experience?
Yes

Rating: 4.5/5 (610) Influenster.com
https://www.influenster.com/reviews/dillards

Rating: 4/5 (389) SiteJabber.com
https://www.sitejabber.com/reviews/dillards.com

Rating: 2/5 (174) ComplaintsBoard.com
https://www.complaintsboard.com/dillards-b116998

Do they have Equal Opportunity employment or use fair trade labor practices?
Yes

Dillard's: “We see our diversity as a key part of our creativity.”

Source
Do they have an above average rating from their employees?
Yes

Rating 3.3/5 (7591) Indeed.com
https://www.indeed.com/cmp/Dillard's,-Inc./reviews

Rating: 2.9/5 (4765) GlassDoor.com
https://www.glassdoor.com/Reviews/Dillard-s-Reviews-E202.htm

Do they offer their employees average or above compensation and benefits within their industry?
Yes

Rating: 60% approval (5653) Indeed.com

https://www.indeed.com/cmp/Dillard's,-Inc./salaries

Pay & Benefits Rating: 3.2/5 (1957) Indeed.com
https://www.indeed.com/cmp/Dillard's,-Inc./reviews?ftopic=paybenefits

Do they use ethically sourced materials?
Yes
Source
Do they have a sustainability or environmental program in place?
Yes
Source
Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes

Dillard's buys/sells eco-friendly products.

Source
Do they partner with or directly donate to charitable or social causes or have a foundation?
Yes
Source
Are they transparent about the organizations and causes they give money to?
Yes

Ronald McDonald House Charities.

Source
Do they support local businesses and communities?
Yes
Source

View Scord Rating

Overview

Dillard’s, Inc., is an American department store chain with approximately 282 stores in 29 states and headquartered in Little Rock, Arkansas. Currently, the largest number of stores are located in Florida with 42 and Texas with 57.

Rating

Users Rating
Not Rated