Dollar General

Do their products/services have a variety of features and benefits?

Yes

Products: Cleaning, Pets, Health, Household & more.

Do they offer a satisfaction guarantee/warranty or a return/exhange policy?

Yes

Dollar General: "In fact, a vast majority of Dollar General’s private brand merchandise carries a 100% satisfaction guarantee so if a customer isn’t fully satisfied with our products, they may return them for a full refund."

Have their products/services been proven to have long-lasting and reliable results?

Yes

Founded: 1939 Ranks #4 in product quality. comparably.com

Do they have a consistently high customer service score in consumer reports or on social media?

Yes

RATING: 3.9/5 (478) ConsumerAffairs.com

Is it easy to connect with a customer service representative?

Yes

Online contact support, In-store contact support, Email & more.

Do they provide a simple and enjoyable customer experience?

No

RATING: 3/5 (168) sitejabber.com RATING: 2.2/5 (142) trustpilot.com

Do they have Equal Opportunity employment or use fair trade labor practices?

Yes

Do they have an above average rating from their employees?

No

RATING: 3.1/5 (29,305) Indeed.com RATING: 2.8/5 (7402) glassdoor.com

Do they offer their employees average or above compensation and benefits within their industry?

Yes

401(k), Health/Life Insurance options, Paid vacation/holiday & more. https://careers.dollargeneral.com/benefits/ Hourly pay average from $8 to $14 & more. payscale.com

Do they use ethically sourced materials?

Yes

Do they have a sustainability or environmental program in place?

Yes

Dollar General: "More than two million tons of cardboard have been recycled since the beginning of this program in 2008, which is equivalent to nearly 35 million trees saved."

Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?

Yes

The recycling program, recycle cardboard, plastic film, paper & more.

Do they partner with or directly donate to charitable or social causes or have a foundation?

Yes

Dollar General Literacy Foundation.

Are they transparent about the organizations and causes they give money to?

Yes

Dollar General: "Over the past fiscal year, both Dollar General Corporation and the Dollar General Literacy Foundation provided more than $25 million to more than 3,000 nonprofit organizations across the United States. We are proud to share a few highlights of our charitable efforts below."

Do they support local businesses and communities?

Yes

Dollar General: "Over the past fiscal year, both Dollar General Corporation and the Dollar General Literacy Foundation provided more than $25 million to more than 3,000 nonprofit organizations across the United States."