

Dollar General
Goodlettsville, Tennessee
Overall Rating
Website
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SCORD Rating
Scord Rating
Do their products/services have a variety of features and benefits?
Yes
Products: Cleaning, Pets, Health, Household & more.
SourceDo they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes
Dollar General: "In fact, a vast majority of Dollar General’s private brand merchandise carries a 100% satisfaction guarantee so if a customer isn’t fully satisfied with our products, they may return them for a full refund."
SourceHave their products/services been proven to have long-lasting and reliable results?
Yes
Founded: 1939 Ranks #4 in product quality. comparably.com
Do they have a consistently high customer service score in consumer reports or on social media?
Yes
RATING: 3.9/5 (478) ConsumerAffairs.com
Is it easy to connect with a customer service representative?
Yes
Online contact support, In-store contact support, Email & more.
SourceDo they provide a simple and enjoyable customer experience?
No
RATING: 3/5 (168) sitejabber.com RATING: 2.2/5 (142) trustpilot.com
Do they have an above average rating from their employees?
No
RATING: 3.1/5 (29,305) Indeed.com RATING: 2.8/5 (7402) glassdoor.com
Do they offer their employees average or above compensation and benefits within their industry?
Yes
401(k), Health/Life Insurance options, Paid vacation/holiday & more. https://careers.dollargeneral.com/benefits/ Hourly pay average from $8 to $14 & more. payscale.com
Do they have a sustainability or environmental program in place?
Yes
Dollar General: "More than two million tons of cardboard have been recycled since the beginning of this program in 2008, which is equivalent to nearly 35 million trees saved."
SourceDo they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes
The recycling program, recycle cardboard, plastic film, paper & more.
SourceDo they partner with or directly donate to charitable or social causes or have a foundation?
Yes
Dollar General Literacy Foundation.
SourceAre they transparent about the organizations and causes they give money to?
Yes
Dollar General: "Over the past fiscal year, both Dollar General Corporation and the Dollar General Literacy Foundation provided more than $25 million to more than 3,000 nonprofit organizations across the United States. We are proud to share a few highlights of our charitable efforts below."
SourceDo they support local businesses and communities?
Yes
Dollar General: "Over the past fiscal year, both Dollar General Corporation and the Dollar General Literacy Foundation provided more than $25 million to more than 3,000 nonprofit organizations across the United States."
SourceOverview
Dollar General Corporation is an American chain of variety stores. As of January 2020, Dollar General operates 16,278 stores in the continental United States.
The company began in 1939 as a family-owned business. In 1955, the name changed to Dollar General Corporation.