Duluth Trading Company

Do their products/services have a variety of features and benefits?

Yes

Do they offer a satisfaction guarantee/warranty or a return/exhange policy?

Yes

Duluth Trading: “We stand by the craftsmanship and durability of our products. If you are not satisfied with any item you purchase from Duluth Trading, return it for a refund within one year.”

Have their products/services been proven to have long-lasting and reliable results?

Yes

Founded: 1989. Product Rating: 4.4/5 (83)

Do they have a consistently high customer service score in consumer reports or on social media?

Yes

BBB (Better Business Bureau) Rating: A+

Is it easy to connect with a customer service representative?

Yes

Email, Mail, Phone, Live Chat, Fax

Do they provide a simple and enjoyable customer experience?

No

RATING: 2.47/5 (55)
https://www.sitejabber.com/reviews/duluthtrading.com

RATING: 1.55/5 (40)

Do they have Equal Opportunity employment or use fair trade labor practices?

Yes

Duluth Trading Company is an equal opportunity employer.

Do they have an above average rating from their employees?

Yes

RATING: 3.9/5 (198)
https://www.indeed.com/cmp/Duluth-Trading-Company/reviews

RATING: 3.5/5 (128)

Do they offer their employees average or above compensation and benefits within their industry?

Yes

401K, Paid Vacation, Sick leave, Holidays, Life Insurance, and more.

Do they use ethically sourced materials?

Unknown

No info found.

Do they have a sustainability or environmental program in place?

Unknown

No info found.

Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?

Unknown

No info found.

Do they partner with or directly donate to charitable or social causes or have a foundation?

Unknown

No info found.

Are they transparent about the organizations and causes they give money to?

No

No info found.

Do they support local businesses and communities?

Unknown

No info found.