Home Depot
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Home Depot

Atlanta, Georgia
Overall Rating
Not Rated
Website
homedepot.com
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SCORD Rating

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Scord Rating

Do their products/services have a variety of features and benefits?
Yes

Go to Home Depot or homedepot.com

Do they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes

Returns, Guarantees, and Protection Plans view more with each product.

Have their products/services been proven to have long-lasting and reliable results?
Yes

You can review/see reviews for individual products.

Do they have a consistently high customer service score in consumer reports or on social media?
No

Consumer Affairs rates them as 2.3 of 5. Trustpilot is 1.5 of 5. Individual stores vary.

Is it easy to connect with a customer service representative?
Yes

Have a phone number to call.

Source
Do they provide a simple and enjoyable customer experience?
Yes

They train associates (in-store) to assist by learning the layout, be familiar with products and services, assist with a variety of projects.

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Do they have Equal Opportunity employment or use fair trade labor practices?
Yes

Received perfect 100 on Human Right's Council 2016. They meet requirements for practices in the countries they are in.

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Do they have an above average rating from their employees?
Yes

3.8 on Indeed. 3.7 on Glassdoor.

Do they offer their employees average or above compensation and benefits within their industry?
Yes

Vacation, Tuition, Stocks, Merit Increases, Adoption Assistance, Discounts on other vendors. Orangelife Advantage. See more below:

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Do they use ethically sourced materials?
Yes

Living their commitment to ethical sourcing.

Source
Do they have a sustainability or environmental program in place?
Yes

Improving their supply chain and operations to reduce greenhouse gas emissions.

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Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes

Have lessened the chemical impact. Are working with suppliers to authenticate “green” claims.

Source
Do they partner with or directly donate to charitable or social causes or have a foundation?
Yes

They have created a foundation to help the community and veteran housing. See more below:

Source
Are they transparent about the organizations and causes they give money to?
Yes

It is very clear to whom they give their money. You can see a list below:

Source
Do they support local businesses and communities?
Yes

Contribute to the communities where associates live and work.

Source

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Overview

The Home Depot, Inc. is the largest home improvement retailer in the United States, supplying tools, construction products, and services.

Rating

Users Rating
Not Rated