

Home Depot
Atlanta, Georgia
Overall Rating
Website
Answer the following questions to review
SCORD Rating
Scord Rating
Do their products/services have a variety of features and benefits?
Yes
Go to Home Depot or homedepot.com
Do they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes
Returns, Guarantees, and Protection Plans view more with each product.
Have their products/services been proven to have long-lasting and reliable results?
Yes
You can review/see reviews for individual products.
Do they have a consistently high customer service score in consumer reports or on social media?
No
Consumer Affairs rates them as 2.3 of 5. Trustpilot is 1.5 of 5. Individual stores vary.
Is it easy to connect with a customer service representative?
Yes
Have a phone number to call.
SourceDo they provide a simple and enjoyable customer experience?
Yes
They train associates (in-store) to assist by learning the layout, be familiar with products and services, assist with a variety of projects.
SourceDo they have Equal Opportunity employment or use fair trade labor practices?
Yes
Received perfect 100 on Human Right's Council 2016. They meet requirements for practices in the countries they are in.
SourceDo they have an above average rating from their employees?
Yes
3.8 on Indeed. 3.7 on Glassdoor.
Do they offer their employees average or above compensation and benefits within their industry?
Yes
Vacation, Tuition, Stocks, Merit Increases, Adoption Assistance, Discounts on other vendors. Orangelife Advantage. See more below:
SourceDo they have a sustainability or environmental program in place?
Yes
Improving their supply chain and operations to reduce greenhouse gas emissions.
SourceDo they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes
Have lessened the chemical impact. Are working with suppliers to authenticate “green” claims.
SourceDo they partner with or directly donate to charitable or social causes or have a foundation?
Yes
They have created a foundation to help the community and veteran housing. See more below:
SourceAre they transparent about the organizations and causes they give money to?
Yes
It is very clear to whom they give their money. You can see a list below:
SourceDo they support local businesses and communities?
Yes
Contribute to the communities where associates live and work.
SourceOverview
The Home Depot, Inc. is the largest home improvement retailer in the United States, supplying tools, construction products, and services.