

IBM (International Business Machines
Armonk, New York
Overall Rating
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SCORD Rating
Scord Rating
Do their products/services have a variety of features and benefits?
Yes
Software, Hardware, IT infrastructure, & more.
SourceDo they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes
Limited Warranties and Satisfaction Guarantee with conditions: "Satisfaction Guarantee. IBM provides a two-month unconditional guarantee for any reason for basic licenses. IBM will credit the price paid..."
SourceHave their products/services been proven to have long-lasting and reliable results?
Yes
Founded: 1911.
Do they have a consistently high customer service score in consumer reports or on social media?
No
RATING: 2.1/5 (203) ConsumerAffairs.com
Do they provide a simple and enjoyable customer experience?
No
RATING: 2.2/5 (52) TrustPilot.com
Do they have an above average rating from their employees?
Yes
RATING: 3.9/5 (30,572) Indeed.com RATING: 3.9/5 (64,444) Glassdoor.com
Do they offer their employees average or above compensation and benefits within their industry?
Yes
Benefits: 401(k) plan, Paid Vacation/Holiday/Sick leave, Insurance & more. Payscale.com Average Hourly base rate is $30. Payscale.com
Do they use ethically sourced materials?
Yes
IBM: "To ensure that slavery and human trafficking are not taking place in any of our supply chains or in any part of our business globally."
SourceDo they have a sustainability or environmental program in place?
Yes
Real-time oceanic data, Health-check soil and water with AI, Recycling process & more.
SourceDo they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes
IBM: "IBM has been a leader in addressing climate change through our energy conservation and climate protection programs for decades. Reduce operational CO2 emissions associated with IBM's energy consumption 40% by 2025..."
SourceDo they partner with or directly donate to charitable or social causes or have a foundation?
Yes
The IBM International Foundation (IIF) was founded in 1985 and its mission is to support groundbreaking scientific, educational and environmental projects around the globe.
Are they transparent about the organizations and causes they give money to?
Yes
ARTWORKS, Autism Speaks, Association MIR, & more.
SourceDo they support local businesses and communities?
Yes
IBM: "IBM brings the power of its technology, resources, and people to help with initiatives around the world, from education to health."
SourceOverview
International Business Machines Corporation is an American multinational technology company, with operations in over 170 countries. The company began in 1911, founded in Endicott, New York, as the Computing-Tabulating-Recording Company and was renamed “International Business Machines” in 1924