Kohl's
62-logo-2x.jpg

Kohl’s

Menomonee Falls, WI
Overall Rating
Not Rated
Website
kohls.com
Add A Review

Answer the following questions to review

SCORD Rating

very-poor poor fear good very-good icon-active

Scord Rating

Do their products/services have a variety of features and benefits?
Yes
Source
Do they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes
Source
Have their products/services been proven to have long-lasting and reliable results?
Yes

Founded: September 1962

Do they have a consistently high customer service score in consumer reports or on social media?
No

RATING: 1.4/5 (1232)
https://www.trustpilot.com/review/www.kohls.com

RATING: 3.5/5 (791)
https://www.sitejabber.com/reviews/kohls.com

Is it easy to connect with a customer service representative?
Yes

You can use their FAQs or t" button to CHAT.

Source
Do they provide a simple and enjoyable customer experience?
No

RATING: 3/5 (559)
https://www.consumeraffairs.com/retail/kohls.html

RATING: 2/5 (405)
https://www.complaintsboard.com/kohls-b116721

Do they have Equal Opportunity employment or use fair trade labor practices?
Yes
Source
Do they have an above average rating from their employees?
Yes

RATING: 3.7/5 (21989)
https://www.indeed.com/cmp/Kohl's/reviews

RATING: 3.5/5 (11321)
https://www.glassdoor.com/Reviews/Kohl-s-Reviews-E592.htm

Do they offer their employees average or above compensation and benefits within their industry?
Yes

RATING: 3.2/5 (5353)
https://www.indeed.com/cmp/Kohl's/reviews?fcountry=ALL&ftopic=paybenefits

RATING: 3.4/5

Source
Do they use ethically sourced materials?
Yes
Source
Do they have a sustainability or environmental program in place?
Yes
Source
Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes
Source
Do they partner with or directly donate to charitable or social causes or have a foundation?
Yes

The donations made through Kohl's National Giving Program are made possible through Kohl's philanthropic program, Kohl's Cares®, which sells children's books and plush, donating 100 percent of the net profit to health and wellness organizations nationwide.

Source
Are they transparent about the organizations and causes they give money to?
Yes
Source
Do they support local businesses and communities?
Yes

Kohl’s: “Kohl’s is committed to supporting the communities we serve.”

Source

View Scord Rating

Overview

Kohl’s is an American department store retail chain, operated by Kohl’s Corporation. As of February 2013, it is the largest department store chain in the United States with 1,158 locations, operating stores in every U.S. state except Hawaii.

Rating

Users Rating
Not Rated