

L L Bean
Freeport, Maine
Overall Rating
Website
Answer the following questions to review
SCORD Rating
Scord Rating
Do they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes
Returns, 100% Satisfaction Guarantee L. L. Bean: "If you are not 100% satisfied with one of our products purchased directly from L.L.Bean, you may return it within one year of purchase for a refund."
SourceHave their products/services been proven to have long-lasting and reliable results?
Yes
Founded: 1912. LL Bean: "You don’t become a 108-year-old brand by losing sight of the people who helped you get there. We deeply value and respect all of our employees and partners." Ranks #2 Compared to competitors. https://www.comparably.com/companies/l-l-bean
Do they have a consistently high customer service score in consumer reports or on social media?
No
RATING: 4/5 (371) https://www.yelp.com/biz/l-l-bean-freeport-6 RATING: 2/5 (204) https://www.trustpilot.com/review/www.llbean.com
Do they provide a simple and enjoyable customer experience?
Yes
RATING: 3/5 (572) https://www.mamma.com/us/l-l-bean?rating=4 RATING: 3.4/5 (445) https://www.sitejabber.com/reviews/llbean.com
Do they have an above average rating from their employees?
Yes
RATING: 4.2/5 (709) https://www.indeed.com/cmp/L.l.-Bean,-Inc./reviews RATING: 3.9/5 (609)
SourceDo they offer their employees average or above compensation and benefits within their industry?
Yes
Insurance, Paid Time Off, Employee Discounts & more.
SourceDo they have a sustainability or environmental program in place?
Yes
L.L. Bean: "For over a century, L.L.Bean has constantly found new ways to lessen our environmental impact through the creation of our products and the efficiency of the buildings."
SourceDo they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes
Reduced waste, less emissions and greener designs.
SourceDo they partner with or directly donate to charitable or social causes or have a foundation?
Yes
L.L.Bean partners with programs focused on youth: Appalachian Mountain Club, American Hiking Society, Maine Audubon and more.
SourceAre they transparent about the organizations and causes they give money to?
Yes
David Ortiz Children’s Fund, Freeport Community Services, American Red Cross, Cancer Community Center and more.
SourceDo they support local businesses and communities?
Yes
L.L. Bean: "The L.L.Bean Community Fund was created to support a wide variety of health and wellness organizations."
SourceOverview
L.L.Bean is an American, privately-held retail company founded in 1912 by Leon Leonwood Bean. The company is headquartered where it was founded, in Freeport, Maine. It specializes in clothing and outdoor recreation equipment.