Lascana
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Lascana

Jacksonville, Florida
Overall Rating
Not Rated
Website
lascana.com
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Scord Rating

Do their products/services have a variety of features and benefits?
Yes

Clothing, Lingerie, Shoes, Accessories & more.

Source
Do they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes

Returns/Exchanges with conditions.

Source
Have their products/services been proven to have long-lasting and reliable results?
Yes

Founded in 2006 (Germany). USA 2017

Do they have a consistently high customer service score in consumer reports or on social media?
Yes

RATING: 4.5/5 (151) Facebook.com

Is it easy to connect with a customer service representative?
Yes

Chat, Phone, Email

Source
Do they provide a simple and enjoyable customer experience?
Yes

RATING: 2.4/5 (1,258) SiteJabber.com RATING: 4.1/5 (1913) TrustPilot.com

Do they have Equal Opportunity employment or use fair trade labor practices?
Yes

Fair Trade Labor Practices

Source
Do they have an above average rating from their employees?
Yes

Otto Group: RATING: 3.6/5 (46) Indeed.com RATING: 4.2/5 (252) Glassdoor.com

Do they offer their employees average or above compensation and benefits within their industry?
Yes

Otto Group: Average Hourly Pay Rate, $14 Operator to $24 Truck Driver. Benefits: Paid Time Off, 401(k), Insurance & more.

Source
Do they use ethically sourced materials?
Yes
Source
Do they have a sustainability or environmental program in place?
Yes

The Otto Group is pursuing the goal of using 100% cotton from sustainable cultivation for its own and licensed brands.

Source
Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes

Determined action against climate change. We want to protect the climate and the environment with an ambitious plan to lower CO2 emissions.

Source
Do they partner with or directly donate to charitable or social causes or have a foundation?
Yes

Aid by Trade Foundation, Environmental Foundation Michael Otto.

Source
Are they transparent about the organizations and causes they give money to?
Yes

Finlit Foundation, The Young Class X, Foundation 2°

Source
Do they support local businesses and communities?
Yes

Yes in Germany

Source

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Overview

Lascana is a global women’s fashion brand founded in Hamburg, Germany in 2006. With a variety of stores/shops operating throughout Europe, in February 2017 LASCANA launched its USA ecommerce website from Jacksonville, Florida. LASCANA® is the sister company of VENUS®, as both companies are owned by the Otto Group.

Rating

Users Rating
Not Rated