

Mac Cosmetics
Akron, OH
Overall Rating
Website
Answer the following questions to review
SCORD Rating
Scord Rating
Do their products/services have a variety of features and benefits?
Yes
Make Up, Virtual Try On, Accessories plus more.
SourceDo they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes
Returns/Exchanges with conditions.
SourceHave their products/services been proven to have long-lasting and reliable results?
Yes
Founded: 1984. Product RATING: 84.3/5 (5,879) MacCosmetics.com Ranks #1 in Product Quality & Ranks #1 compared to competitors, according to Comparably.com
Do they have a consistently high customer service score in consumer reports or on social media?
Yes
RATING: 3.9/5 (143) ConsumerAffairs.com RATING: 3/5 (64) Facebook.com
Is it easy to connect with a customer service representative?
Yes
Call, Email, Text plus more.
SourceDo they provide a simple and enjoyable customer experience?
Yes
RATING: 9.1/10 (75,905) BizRateSurveys.com RATING: 4.3/5 (333) SiteJabber.com
Do they have an above average rating from their employees?
Yes
RATING: 3.5/5 (2,110) Glassdoor.com RATING: 72% Positive (Comparably.com)
Do they offer their employees average or above compensation and benefits within their industry?
Yes
Benefits: Insurance, PTO, 401(k) plus more. (Glassdoor.com) Average Hourly Pay Rate Makeup Artist $12-$38 to Key Holder $16 -$28. (Payscale.com)
Do they have a sustainability or environmental program in place?
Yes
Mac Cosmetics: "Through our BACK 2 M·A·C take back program, M∙A∙C is working to reduce the environmental impact of our packaging by helping to reduce the amount of plastic sent to landfill."
SourceDo they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes
Mac Cosmetics: "We’re continuing to improve the sustainability of our packaging and remain dedicated to programs like Back-To-M·A·C."
SourceDo they partner with or directly donate to charitable or social causes or have a foundation?
Yes
M∙A∙C AIDS Fund (M·A·F)
SourceAre they transparent about the organizations and causes they give money to?
No
No Specifics Found.
Do they support local businesses and communities?
Yes
Mac Cosmetics is donating $10 million to the fight against coronavirus. M·A·C VIVA GLAM partners with local organizations to fight for equal rights and healthy futures for women and girls, specifically around reproductive and sexual health education. LGBTQIA+ community
SourceOverview
MAC Cosmetics, stylized as M·A·C, is a Canadian cosmetics manufacturer founded by Frank Toskan and Frank Angelo. It became a subsidiary of Estée Lauder Companies in 1996. MAC is an acronym for Make-up Art Cosmetics