Mercedes-Benz
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Mercedes-Benz

Stuttgart, Germany
Overall Rating
Not Rated
Website
mbusa.com
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Scord Rating

Do their products/services have a variety of features and benefits?
Yes

Sedans, Convertibles, Coupes, SUVs & more.

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Do they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes

Warranties with limits, Mercedes-Benz: "Your vehicle is covered under the terms of these warranties and your au-thorized Mercedes-Benz Dealership will exchange or repair any defective parts in accordance with the terms of such warranties within stated limits."

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Have their products/services been proven to have long-lasting and reliable results?
Yes

Founded: 1926. Ranks #1 in product quality, Ranks #1 in customer service, compared to competitors, according to Comparably.com

Do they have a consistently high customer service score in consumer reports or on social media?
Yes

RATING: 4/5 (519) ConsumerAffairs.com

Is it easy to connect with a customer service representative?
Yes

Phone, Chat, Email & more.

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Do they provide a simple and enjoyable customer experience?
Yes

RATING: 4.8/5 (60) Cars.com RATING: 1.9/5 (849) TrustPilot.com

Do they have Equal Opportunity employment or use fair trade labor practices?
Yes

EOE

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Do they have an above average rating from their employees?
Yes

RATING: 4/5 (2239) Indeed.com RATING: 3.8/5 (506) Glassdoor.com

Do they offer their employees average or above compensation and benefits within their industry?
Yes

Benefits package including health and life insurance, 401(k) plans, an on-site child development centre, & more.

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Do they use ethically sourced materials?
Yes

We want our products to contain only raw materials and other materials that have been mined and produced without violating human rights and environmental standards.

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Do they have a sustainability or environmental program in place?
Yes

Through our industry-leading smart data capabilities and unparalleled more than 86 GW of wind turbines under service, we use data to interpret, forecast, and exploit wind resources and deliver best-in-class wind power solutions.

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Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes

Mercedes-Benz shares his vision: to create a more sustainable future and consistently pursue electric mobility, digitisation and decarbonisation.

Do they partner with or directly donate to charitable or social causes or have a foundation?
Yes

The Daimler and Benz Foundation, The Daimler and Benz Foundation supports interdisciplinary research about the interrelationship between humans, the environment, and technology.

Are they transparent about the organizations and causes they give money to?
Yes

The Johnny Mac Soldiers Fund, Trees Atlanta.

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Do they support local businesses and communities?
Yes

Mercedes-Benz USA: "Mercedes-Benz USA is committed to being a valued and vibrant member of the communities in which our employees live and work. The primary goal is to protect the next generation and will be accomplished through philanthropic partnerships improve the education, empowerment and environment of underserved and marginalized groups."

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Overview

Mercedes-Benz is both a German automotive marque and, from late 2019 onwards, a subsidiary – as Mercedes-Benz AG – of Daimler AG. Mercedes-Benz is known for producing luxury vehicles and commercial vehicles. The name first appeared in 1926 as Daimler-Benz.

Rating

Users Rating
Not Rated