

Netflix
Los Gatos, CA
Overall Rating
Website
Answer the following questions to review
SCORD Rating
Scord Rating
Do their products/services have a variety of features and benefits?
Yes
Netflix is a streaming service that offers a wide variety of award-winning TV shows, movies, anime, documentaries, and more on thousands of internet-connected devices.
SourceDo they offer a satisfaction guarantee/warranty or a return/exhange policy?
No
Netflix: “No Refunds. Payments are nonrefundable and there are no refunds or credits for partially used periods.”
SourceHave their products/services been proven to have long-lasting and reliable results?
Yes
Rating: 4/5 (625) ConsumerAffair.com
SourceDo they have a consistently high customer service score in consumer reports or on social media?
Yes
Rating: 4.4/5 (1523) BestCompany.com
SourceIs it easy to connect with a customer service representative?
Yes
Netflix has a help page with answers, and you can also Chat, App or Call.
SourceDo they provide a simple and enjoyable customer experience?
No
Rating: 4.6/5 (166,287) Amazon.com
https://www.amazon.com/Netflix-Inc/product-reviews/B005ZXWMUS
Rating: 2.2/5 (2758) TrustPilot.com
https://www.trustpilot.com/review/www.netflix.com
Rating: 1/5 (1202) ComplaintsBoard.com
https://www.complaintsboard.com/netflix-b120002
Do they have Equal Opportunity employment or use fair trade labor practices?
Yes
Netflix: “As more people join Netflix from different countries and cultures, we want to ensure that our workforce is as diverse as the communities we serve.”
SourceDo they have an above average rating from their employees?
Yes
Rating: 3.9/5 Indeed.com
https://www.indeed.com/cmp/Netflix/reviews?fcountry=US&ftopic=wlbalance
Rating: 82%/100 positive (100 employees reviews) Comparably.com
https://www.comparably.com/companies/netflix/reviews
Do they offer their employees average or above compensation and benefits within their industry?
Yes
Rating: 4.1/5 GlassDoor.com
https://www.glassdoor.com/Overview/Working-at-Netflix-EI_IE11891.11,18.htm
Rating: 4/5 (572) Indeed.com
https://www.indeed.com/cmp/Netflix/reviews?fcountry=US&ftopic=paybenefits
Do they have a sustainability or environmental program in place?
Yes
Netflix: “We support renewable projects that reduce the environmental impact of energy use globally.”
SourceDo they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes
SourceDo they partner with or directly donate to charitable or social causes or have a foundation?
Yes
Netflix: “We believe bringing more capital to these communities can make a meaningful difference for the people and businesses in them.”
SourceOverview
Netflix, Inc. is an American technology and media services provider and production company headquartered in Los Gatos, California. Netflix was founded in 1997 by Reed Hastings and Marc Randolph in Scotts Valley, California.