Nintendo
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Nintendo

Kyoto, Japan
Overall Rating
Not Rated
Website
nintendo.com
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Scord Rating

Do their products/services have a variety of features and benefits?
Yes

Games, Hardware, Accessories plus more.

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Do they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes

Warranty, Returns with conditions.

Source
Have their products/services been proven to have long-lasting and reliable results?
Yes

Founded: 1889.

Do they have a consistently high customer service score in consumer reports or on social media?
Yes

RATING: 4.1/5 (160) ConsumerAffairs.com RATING: 4.8/5 (924) Facebook.com/NintendoNY

Is it easy to connect with a customer service representative?
Yes

Live Chat, Text, Phone plus more.

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Do they provide a simple and enjoyable customer experience?
No

RATING: 4/5 (522) Yelp.com RATING: 1.9/5 (335) TrustPilot.com

Do they have Equal Opportunity employment or use fair trade labor practices?
Yes

EOE

Source
Do they have an above average rating from their employees?
Yes

RATING: 4.1/5 ( 266) Indeed.com RATING: 4.1/5 (300) Glassdoor.com

Do they offer their employees average or above compensation and benefits within their industry?
Yes

The average Nintendo of America hourly pay ranges from approximately $23 per hour for a Consumer Service Representative to $23 per hour for a Consumer Service Representative and average salary to $157,690 per year for a Senior Software Engineer. (Glassdoor.com) Benefits: Retirement Savings, Health Coverage, Wellness Program plus more.

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Do they use ethically sourced materials?
Yes
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Do they have a sustainability or environmental program in place?
Yes

We have a close to 100 percent recycling rate for product returns and repair parts. They have programs and processes that minimize waste, increase recycling & reduce energy. Lighting has been converted to use LED sources, plus more programs. https://www.nintendo.com/about/csr/#environment

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Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes

We purchase Green Energy and participate in the Carbon Balance Program, and are promoting the reduction of CO2 emissions and waste.

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Do they partner with or directly donate to charitable or social causes or have a foundation?
Yes

Partners with Starlight Children’s Foundation.

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Are they transparent about the organizations and causes they give money to?
No

No Information Found (other than the Starlight Children's Foundation)

Do they support local businesses and communities?
Yes

Nintendo of America employees designed and built 250 Nintendo Switch Gaming stations and more than 100 Nintendo Switch Gaming handhelds for Starlight to place in their network of 800 hospitals. https://www.nintendo.com/about/csr/

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Overview

Nintendo Co., Ltd. is a Japanese multinational consumer electronics and video game company. The company was founded in 1889 as Nintendo Karuta by craftsman Fusajiro Yamauchi and originally produced handmade hanafuda playing cards.

Rating

Users Rating
Not Rated