

Nintendo
Kyoto, Japan
Overall Rating
Website
Answer the following questions to review
SCORD Rating
Scord Rating
Do their products/services have a variety of features and benefits?
Yes
Games, Hardware, Accessories plus more.
SourceDo they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes
Warranty, Returns with conditions.
SourceHave their products/services been proven to have long-lasting and reliable results?
Yes
Founded: 1889.
Do they have a consistently high customer service score in consumer reports or on social media?
Yes
RATING: 4.1/5 (160) ConsumerAffairs.com RATING: 4.8/5 (924) Facebook.com/NintendoNY
Is it easy to connect with a customer service representative?
Yes
Live Chat, Text, Phone plus more.
SourceDo they provide a simple and enjoyable customer experience?
No
RATING: 4/5 (522) Yelp.com RATING: 1.9/5 (335) TrustPilot.com
Do they have an above average rating from their employees?
Yes
RATING: 4.1/5 ( 266) Indeed.com RATING: 4.1/5 (300) Glassdoor.com
Do they offer their employees average or above compensation and benefits within their industry?
Yes
The average Nintendo of America hourly pay ranges from approximately $23 per hour for a Consumer Service Representative to $23 per hour for a Consumer Service Representative and average salary to $157,690 per year for a Senior Software Engineer. (Glassdoor.com) Benefits: Retirement Savings, Health Coverage, Wellness Program plus more.
SourceDo they have a sustainability or environmental program in place?
Yes
We have a close to 100 percent recycling rate for product returns and repair parts. They have programs and processes that minimize waste, increase recycling & reduce energy. Lighting has been converted to use LED sources, plus more programs. https://www.nintendo.com/about/csr/#environment
SourceDo they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes
We purchase Green Energy and participate in the Carbon Balance Program, and are promoting the reduction of CO2 emissions and waste.
SourceDo they partner with or directly donate to charitable or social causes or have a foundation?
Yes
Partners with Starlight Children’s Foundation.
SourceAre they transparent about the organizations and causes they give money to?
No
No Information Found (other than the Starlight Children's Foundation)
Do they support local businesses and communities?
Yes
Nintendo of America employees designed and built 250 Nintendo Switch Gaming stations and more than 100 Nintendo Switch Gaming handhelds for Starlight to place in their network of 800 hospitals. https://www.nintendo.com/about/csr/
SourceOverview
Nintendo Co., Ltd. is a Japanese multinational consumer electronics and video game company. The company was founded in 1889 as Nintendo Karuta by craftsman Fusajiro Yamauchi and originally produced handmade hanafuda playing cards.