Publix
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Publix

Lakeland, Florida
Overall Rating
Not Rated
Website
publix.com
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Scord Rating

Do their products/services have a variety of features and benefits?
Yes

Groceries (also organic, natural & speciality), Meats, Pharmacy, Liquor & more.

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Do they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes

Publix: "If for any reason your purchase does not give you complete satisfaction, the full purchase price will be cheerfully refunded immediately upon request."

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Have their products/services been proven to have long-lasting and reliable results?
Yes

Founded 1930. Ranks #1 in Product Quality & Ranks #1 compared to competitors, according to Comparably.com

Do they have a consistently high customer service score in consumer reports or on social media?
Yes

RATING: 4.1/5 (462) ConsumerAffairs.com

Is it easy to connect with a customer service representative?
Yes

FAQ's, Phone, Email & more.

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Do they provide a simple and enjoyable customer experience?
Yes

RATING: 4.8/5 (813) Influenster.com RATING: 1.9/5 (307) TrustPilot.com

Do they have Equal Opportunity employment or use fair trade labor practices?
Yes

EOE

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Do they have an above average rating from their employees?
Yes

RATING: 4.1/5 (16,485) Indeed.com RATING: 3.9/5 (8933) Glassdoor.com

Do they offer their employees average or above compensation and benefits within their industry?
Yes

Average hourly pay $9. cashier to $19. Meat cutter. Payscale.com Benefits: 401(k), Insurance, Paid Time Off & more. http://corporate.publix.com/careers/why-publix/benefits

Do they use ethically sourced materials?
Yes

Wild-caught & Farm-Raised Seafood Fisheries: Publix: "All four levels of the supply chain (farm, hatchery, plant, and feed) are certified by a third-party certification program that’s recognized by the GSSI. Shellfish must be certified at all three levels of the supply chain (farm, hatchery, and plant)."

Do they have a sustainability or environmental program in place?
Yes

Installing solar panels in some locations. Encouraging the use of reusable bags. LED lighting & more.

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Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes

Publix encourages reusable bags and provides recycling bins so they’re properly recycled. Installing smart irrigation systems in some of their stores. 2019 Recycled Materials: cardboard, mixed plastic, waxed cardboard, mixed paper, scrap metal.

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Do they partner with or directly donate to charitable or social causes or have a foundation?
Yes

Publix Charities: "Our areas of focus are youth, education, reducing hunger, and alleviating homelessness."

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Are they transparent about the organizations and causes they give money to?
Yes

Habitat for Humanity, Feeding America & more.

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Do they support local businesses and communities?
Yes

Publix: "Food banks and other nonprofits to help with ongoing hunger relief efforts. We’re committed to giving back to our local communities..."

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Overview

Publix Super Markets, Inc., commonly known as Publix, is an employee-owned, American supermarket chain. Founded in 1930 by George W. Jenkins. Publix is a private corporation that is wholly owned by present and past employees and members of the Jenkins family.

Rating

Users Rating
Not Rated