

Publix
Lakeland, Florida
Overall Rating
Website
Answer the following questions to review
SCORD Rating
Scord Rating
Do their products/services have a variety of features and benefits?
Yes
Groceries (also organic, natural & speciality), Meats, Pharmacy, Liquor & more.
SourceDo they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes
Publix: "If for any reason your purchase does not give you complete satisfaction, the full purchase price will be cheerfully refunded immediately upon request."
SourceHave their products/services been proven to have long-lasting and reliable results?
Yes
Founded 1930. Ranks #1 in Product Quality & Ranks #1 compared to competitors, according to Comparably.com
Do they have a consistently high customer service score in consumer reports or on social media?
Yes
RATING: 4.1/5 (462) ConsumerAffairs.com
Do they provide a simple and enjoyable customer experience?
Yes
RATING: 4.8/5 (813) Influenster.com RATING: 1.9/5 (307) TrustPilot.com
Do they have an above average rating from their employees?
Yes
RATING: 4.1/5 (16,485) Indeed.com RATING: 3.9/5 (8933) Glassdoor.com
Do they offer their employees average or above compensation and benefits within their industry?
Yes
Average hourly pay $9. cashier to $19. Meat cutter. Payscale.com Benefits: 401(k), Insurance, Paid Time Off & more. http://corporate.publix.com/careers/why-publix/benefits
Do they use ethically sourced materials?
Yes
Wild-caught & Farm-Raised Seafood Fisheries: Publix: "All four levels of the supply chain (farm, hatchery, plant, and feed) are certified by a third-party certification program that’s recognized by the GSSI. Shellfish must be certified at all three levels of the supply chain (farm, hatchery, and plant)."
Do they have a sustainability or environmental program in place?
Yes
Installing solar panels in some locations. Encouraging the use of reusable bags. LED lighting & more.
SourceDo they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes
Publix encourages reusable bags and provides recycling bins so they’re properly recycled. Installing smart irrigation systems in some of their stores. 2019 Recycled Materials: cardboard, mixed plastic, waxed cardboard, mixed paper, scrap metal.
SourceDo they partner with or directly donate to charitable or social causes or have a foundation?
Yes
Publix Charities: "Our areas of focus are youth, education, reducing hunger, and alleviating homelessness."
SourceAre they transparent about the organizations and causes they give money to?
Yes
Habitat for Humanity, Feeding America & more.
SourceDo they support local businesses and communities?
Yes
Publix: "Food banks and other nonprofits to help with ongoing hunger relief efforts. We’re committed to giving back to our local communities..."
SourceOverview
Publix Super Markets, Inc., commonly known as Publix, is an employee-owned, American supermarket chain. Founded in 1930 by George W. Jenkins. Publix is a private corporation that is wholly owned by present and past employees and members of the Jenkins family.