

Ross
Dublin, CA
Overall Rating
Website
Answer the following questions to review
SCORD Rating
Scord Rating
Do they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes
Ross: “Full refund on merchandise (not used, worn or altered) accompanied by the original receipt within 30 days of purchase will be refunded in the same form of payment in which it was purchased.”
SourceHave their products/services been proven to have long-lasting and reliable results?
Yes
Founded: 1982. Rating: 3/5 (824) ConsumerAffairs.com
SourceDo they have a consistently high customer service score in consumer reports or on social media?
No
Rating: 3/5 (824) ConsumerAffairs.com
Rating: 1/5 (502) ComplaintsBoard.com
https://www.complaintsboard.com/?search=Ross+Dress+for+Less
Is it easy to connect with a customer service representative?
Yes
Email or call your local Ross store.
SourceDo they provide a simple and enjoyable customer experience?
No
Rating: 3/5 (824) ConsumerAffairs.com
https://www.consumeraffairs.com/retail/ross.html
Rating: 1/5 (502) ComplaintsBoard.com
https://www.complaintsboard.com/?search=Ross+Dress+for+Less
Do they have Equal Opportunity employment or use fair trade labor practices?
Yes
Ross: “Ross is an equal opportunity employer. We consider individuals for employment or promotion according to their skills, abilities, and experience.”
SourceDo they have an above average rating from their employees?
Yes
Rating: 3.4/5 (3478) GlassDoor.com
https://www.glassdoor.com/Reviews/Ross-Stores-Reviews-E1843.htm
Rating: 3.5/5 (13310) Indeed.com
https://www.indeed.com/cmp/Ross-Dress-For-Less/reviews
Do they offer their employees average or above compensation and benefits within their industry?
Yes
Rating: 3.4/5 (5478) GlassDoor.com
https://www.glassdoor.com/Reviews/Ross-Stores-Reviews-E1843.htm
Pay & Benefits Rating: 2.9/5 (3244) Indeed.com
Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes
SourceDo they partner with or directly donate to charitable or social causes or have a foundation?
Yes
SourceAre they transparent about the organizations and causes they give money to?
Yes
The Boys & Girls Clubs of America, First Book, and more.
SourceDo they support local businesses and communities?
Yes
Ross: “Investing in the communities where we operate is an important pillar of our corporate social responsibility (CSR) program.”
SourceOverview
Ross Stores, Inc., operating under the brand name Ross Dress for Less, is an American chain of discount department stores headquartered in Dublin, California.