Ross
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Ross

Dublin, CA
Overall Rating
Not Rated
Website
rossstores.com
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SCORD Rating

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Scord Rating

Do their products/services have a variety of features and benefits?
Yes
Source
Do they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes

Ross: “Full refund on merchandise (not used, worn or altered) accompanied by the original receipt within 30 days of purchase will be refunded in the same form of payment in which it was purchased.”

Source
Have their products/services been proven to have long-lasting and reliable results?
Yes

Founded: 1982. Rating: 3/5 (824) ConsumerAffairs.com

Source
Do they have a consistently high customer service score in consumer reports or on social media?
No

Rating: 3/5 (824) ConsumerAffairs.com

Rating: 1/5 (502) ComplaintsBoard.com
https://www.complaintsboard.com/?search=Ross+Dress+for+Less

Source
Is it easy to connect with a customer service representative?
Yes

Email or call your local Ross store.

Source
Do they provide a simple and enjoyable customer experience?
No

Rating: 3/5 (824) ConsumerAffairs.com
https://www.consumeraffairs.com/retail/ross.html

Rating: 1/5 (502) ComplaintsBoard.com
https://www.complaintsboard.com/?search=Ross+Dress+for+Less

Do they have Equal Opportunity employment or use fair trade labor practices?
Yes

Ross: “Ross is an equal opportunity employer. We consider individuals for employment or promotion according to their skills, abilities, and experience.”

Source
Do they have an above average rating from their employees?
Yes

Rating: 3.4/5 (3478) GlassDoor.com
https://www.glassdoor.com/Reviews/Ross-Stores-Reviews-E1843.htm

Rating: 3.5/5 (13310) Indeed.com
https://www.indeed.com/cmp/Ross-Dress-For-Less/reviews

Do they offer their employees average or above compensation and benefits within their industry?
Yes

Rating: 3.4/5 (5478) GlassDoor.com
https://www.glassdoor.com/Reviews/Ross-Stores-Reviews-E1843.htm

Pay & Benefits Rating: 2.9/5 (3244) Indeed.com

Source
Do they use ethically sourced materials?
Yes
Source
Do they have a sustainability or environmental program in place?
Yes
Source
Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes
Source
Do they partner with or directly donate to charitable or social causes or have a foundation?
Yes
Source
Are they transparent about the organizations and causes they give money to?
Yes

The Boys & Girls Clubs of America, First Book, and more.

Source
Do they support local businesses and communities?
Yes

Ross: “Investing in the communities where we operate is an important pillar of our corporate social responsibility (CSR) program.”

Source

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Overview

Ross Stores, Inc., operating under the brand name Ross Dress for Less, is an American chain of discount department stores headquartered in Dublin, California.

Rating

Users Rating
Not Rated