

Salesforce.com
San Francisco, California
Overall Rating
Website
Answer the following questions to review
SCORD Rating
Scord Rating
Do their products/services have a variety of features and benefits?
Yes
Salesforce is a cloud-based products/services company. It is a CRM application for growing businesses it has many features, third-party integrations, and add-on options with many being customizable.
SourceDo they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes
Return, Swap, or Cancel.
SourceHave their products/services been proven to have long-lasting and reliable results?
Yes
Founded in Feb 1999 Rating: 8.3/10 (2596 reviews)
SourceDo they have a consistently high customer service score in consumer reports or on social media?
Yes
Rating: 4.4/5 (14936) Capterra.com
https://www.capterra.com/p/61368/Salesforce/
Rating: 4.5/5 (2844) FeaturedCustomer.com
https://www.featuredcustomers.com/vendor/salesforce
Rating: 4/5 (2596) TrustRadius.com
Is it easy to connect with a customer service representative?
Yes
Salesforce offers online Chat, email, or call. (I called they answered quickly and was friendly, courteous, and knowledgeable about their company)
SourceDo they provide a simple and enjoyable customer experience?
Yes
Rating: 4.1/5 (14936) Capterra.com
Rating: 3.7/5 Comparably.com
Do they have Equal Opportunity employment or use fair trade labor practices?
Yes
Equality is a core value at Salesforce.
SourceDo they have an above average rating from their employees?
Yes
Rating: 83% /100 (407 employees)
https://www.comparably.com/companies/salesforce
Rating: 4.3/5 (678) Indeed.com
https://www.indeed.com/companies/search?q=Salesforce&l=&from=discovery-cmp-front-door
Do they offer their employees average or above compensation and benefits within their industry?
Yes
Rating: 4.3/5 (678)
SourceDo they use ethically sourced materials?
Yes
They promote businesses to use cloud-based products.
SourceDo they have a sustainability or environmental program in place?
Yes
Salesforce has a website for environmental education. https://trailhead.salesforce.com/
They also have other programs.
Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes
SourceDo they partner with or directly donate to charitable or social causes or have a foundation?
Yes
Salesforce Foundation
https://www.foundationguide.org/foundations-trust/the-salesforce-foundation/ Local community
Are they transparent about the organizations and causes they give money to?
Yes
Last year, the company offered $18.2 million in grants to San Francisco and Oakland schools and has donated $118 million to date.
SourceDo they support local businesses and communities?
Yes
Salesforce donates to help the homeless in his area.
SourceOverview
Salesforce.com, inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer relationship management service and also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development.