Shein
Guangzhou, China
Overall Rating
Website
Answer the following questions to review
SCORD Rating
Scord Rating
Do their products/services have a variety of features and benefits?
Yes
Women & Mens Apparel, Shoes, Acessories & more.
SourceDo they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes
Returns with Conditions.
SourceHave their products/services been proven to have long-lasting and reliable results?
Unknown
Founded in 2008.
Do they have a consistently high customer service score in consumer reports or on social media?
Yes
RATING: 3.5/5 (646) Facebook.com
Is it easy to connect with a customer service representative?
No
Live Chat, Email
Do they provide a simple and enjoyable customer experience?
No
RATING: 2.9/5 (3,488) SiteJabber.com RATING: 2.4/5 (40,173) TrustPilot.com
Do they have Equal Opportunity employment or use fair trade labor practices?
Unknown
Conflicting Reports: We are also proudly in compliance with strict fair labor standards set by international organizations like SA8000. ( imperfectidealist.com) In Bangladesh, for example, where many fast fashion factories are located, their amended child labor laws allow children as young as 14 to work. (studybreaks.com)
Do they have an above average rating from their employees?
Yes
RATING: 3.7/5 (42) Glassdoor.com RATING: 4.5/5 (13) Indeed.com
Do they offer their employees average or above compensation and benefits within their industry?
Yes
Retail Sales Associate hourly pay in the United States is approximately $15.00. (INdeed.com) Benefits ?
Do they use ethically sourced materials?
Unknown
No Information found on their website. Among many different reviews & websites. Shein receives a “Very Poor” rating in labor conditions, ehtical sourcing.
Do they have a sustainability or environmental program in place?
Yes
Shein: "ensure that no raw materials are not wasted."
SourceDo they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes
Shein: "our automated systems optimize workflow and reduce energy + carbon emissions."
SourceDo they partner with or directly donate to charitable or social causes or have a foundation?
Yes
Directly donate to United Nations Foundation, Together We Rise, Color Of Change, plus more
SourceAre they transparent about the organizations and causes they give money to?
Yes
UN Covid Relief Fund, Dress for Sucess, BLM & Racial Equality, Together We Rise plus more.
SourceDo they support local businesses and communities?
Yes
Campus Ambassador Programs, SheinX Designer Program plus more
SourceOverview
Shein is a Chinese online fast-fashion retailer. Founded by Chris Xu in Guangzhou, China. It currently serves over 220 countries. The company is known for its cheaply priced apparel which is made directly in China.