Sony
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Sony

Minato City, Tokyo, Japan
Overall Rating
Not Rated
Website
sony.com
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Scord Rating

Do their products/services have a variety of features and benefits?
Yes

Games, Electronics, Movies, Music & more.

Source
Do they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes

Warranties on some products with conditions. Returns/Refunds are usually done through the dealer/store you bought the product from.

Source
Have their products/services been proven to have long-lasting and reliable results?
Yes

Founded: 1946. Ranks #2 in Product Quality, according to Comparably.com

Do they have a consistently high customer service score in consumer reports or on social media?
Yes

RATING: 4/5 (367) ConsumerAffairs.com

Is it easy to connect with a customer service representative?
No

Help Topics

Source
Do they provide a simple and enjoyable customer experience?
No

RATING: 1.8/5 (199) TrustPilot.com Sony customer service is ranked #628 out of the 985 companies. CustomerServiceScoreboard.com

Do they have Equal Opportunity employment or use fair trade labor practices?
Yes

EEO

Source
Do they have an above average rating from their employees?
Yes

RATING: 4/5 ( ‎2,309) Glassdoor.com RATING: 4.1/5 (3,976) Indeed.com

Do they offer their employees average or above compensation and benefits within their industry?
Yes

Average hourly pay rate is $9.74 Assembler to $63.00 Senior Software Engineer. Indeed.com Benefits: 401(k), Paid Time Off, Discounts & more. https://www.sonyjobs.com/what-we-offer.html

Do they use ethically sourced materials?
Yes
Source
Do they have a sustainability or environmental program in place?
Yes

Sony: "Sony launched the "Road to Zero" environmental plan in 2010,with the ultimate goal of aiming for a zero environmental footprint by 2050.

Source
Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes

"Converting more electricity from Sony facilities into renewable energy, Environmental impact reduction, Promote the use of certified and recycled paper..."

Source
Do they partner with or directly donate to charitable or social causes or have a foundation?
Yes

Sony Foundation for Education, Sony Music Foundation, Sony USA Foundation Inc wikipedia.org

Are they transparent about the organizations and causes they give money to?
Yes

Sony Global Relief Fund for COVID-19, Theatre Development Fund, Harlem Educational Activities Fund, Hispanic Federation’s Early Childhood Literacy Education Campaign, & more.

Source
Do they support local businesses and communities?
Yes

Sony: "Within the U.S., Sony focuses the majority of its charitable giving on art, culture, technology and the environment, with a particular emphasis on education in each of those areas."

Source

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Overview

Sony Group Corporation is a Japanese multinational conglomerate. Sony Entertainment, Inc. is an American entertainment company established in 2012. It focuses on most of Sony’s motion picture, television and music businesses. It is a subsidiary of the Japanese Sony Group Corporation, managed by Sony’s American subsidiary, Sony Corporation of America.

Rating

Users Rating
Not Rated