Target

Do their products/services have a variety of features and benefits?

Yes

Do they offer a satisfaction guarantee/warranty or a return/exhange policy?

Yes

Very accommodating for returns and exchanges.

Have their products/services been proven to have long-lasting and reliable results?

Yes

General Merchandise and food safety is a top priority and we make sure our products and how they are produced meet mandatory safety standards.

Do they have a consistently high customer service score in consumer reports or on social media?

Yes

Consumer Affairs: Rating: 3.8 · 179 votes

TrustPilot: Rating: 2.3 · 1,822 reviews

Influenster Rating: 4.8 · 6,609 reviews

FB @Target Rating: 2.6 · 9 votes

Doesn't seem to be a strong indicator of brand loyalty Avg 3.375

Is it easy to connect with a customer service representative?

Yes

“Very” “How can we help you” - specific customer assistance.

Do they provide a simple and enjoyable customer experience?

Yes

Target is known for its trendy in-store merchandising and excellent customer experience.

Target CEO Brian Cornell, speaking at a keynote session at ShopTalk in Las Vegas, reported that “the chain was investing in expertise in core departments in which the customer expectation is for an interaction with a knowledgeable employee."

https://retailwire.com/discussion/how-personal-can-targets-customer-service-get

Do they have Equal Opportunity employment or use fair trade labor practices?

Yes

Target does not tolerate discrimination or harassment in any way—in hiring, training, advancement, compensation, discipline or termination. ... As an Equal Opportunity Employer, Target does not take into account any traits that are not directly related to job performance.

Do they have an above average rating from their employees?

Yes

Glassdoor: Rating: 4 · (38,221 votes

Indeed: Rating: 3.6 · (52,209 reviews

Do they offer their employees average or above compensation and benefits within their industry?

Yes

Target Corporation pays its employees an average of $76,050 a year. Salaries at Target Corporation range from an average of $48,217 to $117,190 a year. Target Corporation employees with the job title Lead Software Engineer make the most with an average annual salary of $123,506, while employees with the title Sales Associate make the least with an average annual salary of $33,591.

Do they use ethically sourced materials?

Yes

We hold ourselves to the highest ethical standards, and we expect our business partners to do the same.

Do they have a sustainability or environmental program in place?

Yes

We're constantly finding more environmentally friendly ways to bring guests the products they want.

Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?

Yes

At Target, our commitment to sustainability is how we help protect the planet, support our communities, and invest in the future of our business. That means looking not only at the products we sell, but also the packages they come in.

Do they partner with or directly donate to charitable or social causes or have a foundation?

Yes

Are they transparent about the organizations and causes they give money to?

Yes

Do they support local businesses and communities?

Yes

When the unexpected happens, food banks and food pantries are there. An ongoing partnership with Feeding America.

https://www.feedingamerica.org

When disaster strikes, we help communities get back on their feet.