

The North Face
Alameda, CA
Overall Rating
Website
Answer the following questions to review
SCORD Rating
Scord Rating
Do their products/services have a variety of features and benefits?
Yes
Jackets, Vests, Luggage, Backpacks & more.
SourceDo they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes
Returns & Warranties (with conditions)
SourceHave their products/services been proven to have long-lasting and reliable results?
Yes
Founded in 1968. The North Face Products have an average of 4+/5 from online Reviews. Ranks #1 compared to competitors. Ranks #3 in product quality, according to Comparably.com
Do they have a consistently high customer service score in consumer reports or on social media?
Yes
RATING: 2.7/5 (1,793) ConsumerAffairs.com The North Face has 6.+ Million Likes on Facebook.com
Do they provide a simple and enjoyable customer experience?
Yes
RATING: 4.7/5 (5,703) Infulenster.com RATING: 1.7/5 (463) TrustPilot.com
Do they have Equal Opportunity employment or use fair trade labor practices?
Yes
EOE linkedin.com
Do they have an above average rating from their employees?
Yes
RATING: 4/5 (535) Indeed.com RATING: 4/5 (719) Glassdoor.com
Do they offer their employees average or above compensation and benefits within their industry?
Yes
Benefits: 401(k), Paid Time Off, Insurance & more. Payscale.com Hourly Average Pay rate: $10.07 per hour for Seasonal Associate to $18.97 per hour for Retail Supervisor. Indeed.com
Do they have a sustainability or environmental program in place?
Yes
The Conservation Alliance--(dedicated to permanently protect land and waterways for their habitat and recreation values), The Access Fund, Leave No Trace.
SourceDo they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes
The North Face: "The North Face is committed to reducing its carbon footprint. From the solar installations at our facilities to the energy-saving practices in our textile mills, we are constantly looking for ways to reduce our impact."
SourceDo they partner with or directly donate to charitable or social causes or have a foundation?
Yes
Explore Fund Grant, partner with The National Park Foundation,
SourceAre they transparent about the organizations and causes they give money to?
Yes
Explore Fund, Eagle Mount Bozeman, The Bears Ears Inter-Tribal Coalition, The National Park Trust’s Buddy Bison Program & more.
SourceDo they support local businesses and communities?
Yes
A national sponsor of Paradox Sports-- to make climbing gyms across the U.S. accessible to people with physical disabilities. The North Face as part of the Walls Are Meant for the Climbing initiative, builds free boulders across the U.S. to make climbing more accessible in communities that lack such amenities.
SourceOverview
The North Face is an American outdoor recreation products company. The North Face produces outdoor clothing, footwear, and related equipment. Founded in 1968 to supply climbers, the company’s logo draws inspiration from Half Dome, in Yosemite National Park.